The following guidelines should be used to assist with the return process.
Contact your account executive via telephone or email and advise them that you need to replace parts due to quality issues. Your account manager will help determine if the parts are under warranty, and may ask you to provide test reports, photos, or other documentation.
Please download the PDF, Once completed please send to firstname.lastname@example.org. If possible include emailing a copy of your invoice and document all serial numbers and date codes.
Once your RMA request is received, we will assess the information and give the final authorisation to return merchandise.
Parts will be inspected and tested by Whistler upon receipt. If parts are found to be in working condition, they may be returned to you at your expense.
T. +44 (0)1623 425880
F. +44 (0)1623 425881